Home >> Support Board

Support Board

Date/Time: Fri, 26 Apr 2024 08:43:26 +0000

How to Post a Message for Support

external data feed connection not possible

View Count: 1428

[2014-03-28 15:31:04] #1 [Go To First Post]
Eliska Petraskova - Posts: 4
Starting TWS auto-login thread. \| 2014-03-28 16:22:44 TWS auto-login thread ending. \| 2014-03-28 16:22:44 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-03-28 16:22:46 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-03-28 16:22:47 Socket has been shutdown and closed. \| 2014-03-28 16:22:47 Failed to connect to the data and trade server. \| 2014-03-28 16:22:47 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-03-28 16:22:47 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-03-28 16:22:47 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-03-28 16:22:47 Disconnected from IB. \| 2014-03-28 16:22:47 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-03-28 16:22:47 Starting TWS auto-login thread. \| 2014-03-28 16:22:48 TWS auto-login thread ending. \| 2014-03-28 16:22:48 Starting TWS auto-login thread. \| 2014-03-28 16:22:52 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-03-28 16:22:52 TWS auto-login thread ending. \| 2014-03-28 16:22:52 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-03-28 16:22:53 Socket has been shutdown and closed. \| 2014-03-28 16:22:53 Failed to connect to the data and trade server. \| 2014-03-28 16:22:53 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-03-28 16:22:53 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-03-28 16:22:53 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-03-28 16:22:53 Disconnected from IB. \| 2014-03-28 16:22:53 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-03-28 16:22:53 File >> Disconnect selected. \| 2014-03-28 16:22:54 Disconnected from IB. \| 2014-03-28 16:22:54 I have already filled the account name and password for Interactive Brokers as advised and it still doesn¨t work

[2014-03-28 16:31:53] #2 [Go To First Post]
Sierra Chart - Max - Posts: 5596
Make sure you have setup Sierra Chart for IB properly by following steps here: https://www.sierrachart.com/index.php?l=doc/IB.php#SetupInstructions Sierra Chart Support

[2014-03-28 17:19:16] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Go through the IB set up instructions here: https://www.sierrachart.com/index.php?l=doc/IB.php#SetupInstructions Sounds like Trader Workstation might not be running? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: