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Direct MessagesDate/Time: Tue, 30 Apr 2024 12:15:26 +0000
Cannot use free trial, account says THIS ACCOUNT REQUIRES ACTIVATION!
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| [2021-10-18 04:22:17] |
| User150156 - Posts: 5 |
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Hi I have never used a free trial before so my account shouldnt be restricted. Not sure if i did something wrong or if somebody on Sierra Charts end needs to activate my account. Please let me know. It's been a few days since I first signed up. One additional thing is that I'm using crossover, not sure if that changes anything.
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| [2021-10-18 05:28:02] |
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Yes it is due to using Crossover. Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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