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Date/Time: Thu, 25 Apr 2024 01:48:48 +0000



Delayed Data

View Count: 388

[2021-10-15 13:54:01]
User720813 - Posts: 10
Hello, i just switched to Denali data feed. I signed all the agreement's multiple times, made the payments and im still getting delayed data? I have read through the documentation and instructions and following them. Can you please advise.
Thank you,
Adam
[2021-10-15 14:08:39]
Sierra Chart Engineering - Posts: 104368
What futures trading/brokerage service do you use? For the reason why we ask this question, refer to:

Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-10-15 14:17:00]
User720813 - Posts: 10
Thank you for your response. I have an account with Ninja Trader, would that work?
[2021-10-15 14:22:48]
Sierra Chart Engineering - Posts: 104368
Yes. We will follow up with you with details.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-10-15 14:46:34]
SC Support - Posts: 1793
Hi User720813, to start, lets use your NinjaTrading Futures Trading Account Information to complete the Market Data Agreements, please drop that information in here:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements

Then we are going to need to connect Sierra Chart to your Futures Trading Account at NinjaTraders to verify your Non-Professional status, the means for that would be the CQG WebAPI. NinjaTrader can provide you with the CQG WebAPI login credentials and with those in-hand, here are your connection instructions:
CQG Trading Platform Service: Setup Instructions
[2021-10-15 14:55:24]
SC Support - Posts: 1793
Spoke to User720813, helped with set-up questions

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