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Date/Time: Thu, 18 Aug 2022 11:25:33 +0000



DOM not populating

View Count: 742

[2021-10-26 15:27:37]
Drew1904 - Posts: 26
Today’s a bad day as i was supposed to be migrating to a new machine. But, for whatever reason Lenovo is saying that it hasn’t left the warehouse yet when it was supposed to be next day air.

Standy until i get resolution please.
[2021-10-26 15:35:39]
Sierra Chart Engineering - Posts: 104220
Ok no worries. Just let us know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-10-27 20:18:15]
Drew1904 - Posts: 26
Quick question (still waiting on the new machine) - is it better to import the entire SC file or to get a fresh install?

Or alternatively dump all the chart data and just import the files less intraday and daily charts?
[2021-10-28 14:52:31]
Sierra Chart Engineering - Posts: 104220
We definitely recommend just copying your existing Sierra Chart installation and excluding the Intraday data files with a scid extension.

For more information, refer to this help topic:
https://www.sierrachart.com/index.php?page=doc/helpdetails15.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-10-28 14:52:36
[2021-11-04 00:07:26]
Drew1904 - Posts: 26
Alright, so i've successfully gotten everything sorted and migrated onto a new machine.

The issue is still there but, for whatever reason, randomly, one DOM will populate out of the three separate downloads. Sometimes in a new instance, sometimes in the main instance.

This coupled with the P/L tracking issue i'm having is leading me to believe something is wonky with the actual install/original files as I'm on a completely new machine now.
[2021-11-05 04:05:23]
Sierra_Chart Engineering - Posts: 3050
Contacted user and resolved outstanding issues.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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