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Date/Time: Thu, 21 Oct 2021 14:44:15 +0000

DATA not loading

[2021-10-13 18:23:15]
akhilreddy_yar - Posts: 5
Hi Team,

I have purchased Global data feed for data and when I am using tpo profile chart. Only past 5 days keep upating. I am unable to check previous days. Please help.

[2021-10-13 23:26:59]
John - SC Support - Posts: 11503
Remove the TPO chart and see how far back you have data. If you have data further back than 5 days, but are not getting TPO profiles for those prior days, then let us know.

The other thing to consider is that we do not know how much historical data is available from Global Data Feeds. So you might want to check with them to ensure that you are not hitting a limit on their end.

If you can get more data, but it is not in the chart, then refer to the following for instructions on how to get additional historical intraday data:
[2021-10-14 04:29:45]
akhilreddy_yar - Posts: 5
Hi John,

I have changed settings. Now its working fine.

[2021-10-14 17:31:10]
akhilreddy_yar - Posts: 5
Hi John,

I am trying to setup footprint chart. When I select Bid Ask volume in Number bars. All the values show up 0 0. Can you please help me.

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[2021-10-14 17:51:30]
John - SC Support - Posts: 11503
The historical Bid and Ask Volumes are not available from Global Data Feed. You will see correct data for the periods where you are connected to the data, but not for others where the data needs to fill in.

Refer to the information in the following section on this:
[2021-10-16 14:36:40]
akhilreddy_yar - Posts: 5
Hi John,

Thanks for the reply. Can you please let me know which data feed gives histrical bid vs ask data for Indian Index Nifty & Bank nifty other than Global Data Feed on Sierra charts?

[2021-10-17 16:13:39]
John - SC Support - Posts: 11503
You can check with CQG to see if they have the data, but we do not know. Otherwise, it would appear that Global Data Feeds is the only source of data for the NSE.
[2021-10-19 09:31:10]
Sierra Chart Engineering - Posts: 98266
Historical Bid Volume and Ask Volume will become available from Global Data Feeds, we expect in the next couple of weeks.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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