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Date/Time: Thu, 21 Oct 2021 14:30:01 +0000

wrong volume on split periods

[2021-10-13 18:07:56]
User449884 - Posts: 15

When i split the periods i have a different volume on top and bottom of that period compared to other people who have the same platform here with same datafeed and pkg.

Thanks for the help
[2021-10-13 18:14:20]
John - SC Support - Posts: 11502
We need some additional information on the exact setup you have and the values that you are seeing. A screenshot would also help us understand the particular issue.
[2021-10-13 18:35:48]
User449884 - Posts: 15
when i split the periods, the volume at the very top and bottom is different than other people. For example, top of E period is 160, but all my colleagues have 48 on top of E.
Date Time Of Last Edit: 2021-10-13 18:37:37
imageScreenshot 2021-10-13 143418.png / V - Attached On 2021-10-13 18:34:39 UTC - Size: 36.4 KB - 13 views
[2021-10-13 23:39:04]
John - SC Support - Posts: 11502
Can you please get us a copy of that chart so we can take a closer look. Follow these instructions to get us the chart:
[2021-10-14 13:33:23]
User449884 - Posts: 15
thanks, here is the chartbook. I beleive i lef the Spot gamma study on it to see if that is affecting it
attachmentES-Daily-Weekly-MarketProfile.Cht - Attached On 2021-10-14 13:32:38 UTC - Size: 20.61 KB - 4 views
[2021-10-14 16:27:49]
John - SC Support - Posts: 11502
Since what you are displaying is the Volume at the High and Low, those numbers are going to be affected by the TPO Letter/Block Price Increment in Ticks. In the chart you sent, this is set to 1. Make sure the other people that you are comparing to have the same setting.

Additionally, there are lots of other possibilities, including the Session Times and the VbP Calculation mode.
[2021-10-14 16:48:08]
User449884 - Posts: 15
thank you, ive copied their settings and we are the same. Is there a setting in the VbP calculation mode i should look into?
[2021-10-14 17:29:42]
John - SC Support - Posts: 11502
Is there a setting in the VbP calculation mode i should look into?

If everything is the same now, then there is nothing else you need to look into. We were just pointing out a potential area for differences with regards to the Volume Bar Calculation Method, as differences in this setting would give different results for the high and low.
[2021-10-15 14:38:30]
User449884 - Posts: 15
so theres nothing i can do? 5 guys i trade with all have the same numbers at the top and bottom of those split profile and im off by 100+ on volume, it makes a huge difference. We all share the same chartbook
[2021-10-15 16:20:37]
John - SC Support - Posts: 11502
Are you all using the same data feed?
[2021-10-15 16:24:23]
User449884 - Posts: 15
yes, all same pkg 12 and denali datafeed
[2021-10-15 18:06:23]
John - SC Support - Posts: 11502
You all have the same chartbook and the same data feed, but somehow you have different values displayed?

If you get the chartbook from one of the other people and load it without making any changes, do you have the same issue?

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