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Date/Time: Thu, 28 Mar 2024 14:35:00 +0000



Data not loading on Trading evaluator

View Count: 405

[2021-10-13 03:35:14]
DavidS_1 - Posts: 27
Hello,

I just opened up Sierra chart on my laptop for the first time in a long time. I have updated to the most recent version, however, when I am switched to the 'Trading evaluator' server, my data for my charts wont update. They are stuck on a certain price. I also don't see any of the market depth on my dom.

What do I need to do to fix this?

Thanks in advance.
[2021-10-13 10:07:41]
Sierra Chart Engineering - Posts: 104368
Make sure the symbols are correct by translating the symbols with this Edit menu command:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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