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Date/Time: Fri, 29 Mar 2024 15:36:16 +0000



Stuck on Downloading Continuous Contract Data

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[2021-10-13 01:44:06]
toews&kane - Posts: 209
Hi there,

I have an intraday chart that is stuck on "Downloading Continuous Contract Data". This only happened started this week. Any ideas how to fix this error? I've updated to the latest version.

Cheers,
W
imageScreen Shot 10-12-21 at 09.43 PM.PNG / V - Attached On 2021-10-13 01:43:56 UTC - Size: 32.78 KB - 160 views
[2021-10-13 10:09:53]
Sierra Chart Engineering - Posts: 104368
You absolutely need to use the Denali Exchange Data Feed for Intraday Continuous Futures Contract charts:
Denali Exchange Data Feed


There simply is no support otherwise for these types of charts with Rithmic.

And you really need to use this data feed anyway with Rithmic because there are issues/limitations with Rithmic historical data like you are experiencing.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-10-13 10:13:56

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