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Direct MessagesDate/Time: Sat, 04 May 2024 20:04:26 +0000
No Futures Data
View Count: 365
| [2021-10-11 15:47:38] |
| Alex Angehrn - Posts: 5 |
|
Hi, Why I do not get any futures data (see screenshot)? Thank you for support. Kind regards, https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=55740 |
| [2021-10-11 16:39:47] |
| John - SC Support - Posts: 31362 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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