Support Board
Date/Time: Fri, 27 Jun 2025 21:19:26 +0000
Unable to connect to Denali Feed and NYMEX with Market Depth for Non-Professional
View Count: 501
| [2021-09-24 00:06:52] |
| ElKimoBasha999 - Posts: 22 |
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Hi there, so I tried loggin in with my Rithmic account from OneUp Trader and it failed to give me INTRADAY data - So support told me I need denali, so now when I try and get Denali it tells me FAILED to ACTIVATE and Feed not enabled. I just want to know where can I pay for whatever is needed just to get TPO charts and Footprints to have LIVE DATA and hitorical data for CRUDE OIL FUTURES, that is all I want. Please help I have been scouring sierra charts for maybe 4 hours and with no luck. I have a real cash account with Tradovate, and have a funded trading account with ONE UP TRADER - Incase you need this information for proving I am non-proffesional. Please help, super appreciate any support I get, thanks |
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| [2021-09-24 05:10:49] |
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Your Service Packages is now set to 11 so you can activate exchanges. However, before you do we need to understand how you would connect to your Tradovate account to authorize the CME nonprofessional exchanges. Did they set you up with a CQG account?: CQG Trading Platform Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-24 05:11:07
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