Support Board
Date/Time: Mon, 15 Sep 2025 14:04:56 +0000
Hello I can not get charts in the software please help me
View Count: 485
| [2021-09-19 19:17:22] |
| User834037 - Posts: 1 |
|
Hello I can not get charts in the software please help me
|
| [2021-09-19 19:32:08] |
| Sierra_Chart Engineering - Posts: 20883 |
|
Open a chart and then follow the below instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: