Support Board
Date/Time: Mon, 03 Nov 2025 11:40:42 +0000
DOM choppy and skipping
View Count: 837
| [2021-09-16 18:53:30] |
| User417723 - Posts: 19 |
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Good day, The DOM has been behaving erratically over the last few days. Price jumps, leaving huge gaps. I've attached a short video. Please advise. https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=54800 |
| [2021-09-16 20:26:30] |
| Sierra_Chart Engineering - Posts: 21285 |
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Is this with the Sierra Chart delayed data feed?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-17 03:21:56] |
| User417723 - Posts: 19 |
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Yes. It is delayed. However I wasn't having these issues last week. Could it be due to the rollover?
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| [2021-09-17 04:30:59] |
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Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-20 20:19:03] |
| User417723 - Posts: 19 |
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Please see attached. The issue has seemed to be resolved as my accounts are up to date. However...The DOMs seem to continue to lag. Its not as bad as before. I am having to rely more on the Time and Sales to see the prints (The DOM appears to be lagging behind T&S). This is affecting my fills. Please advise. |
Attachment Deleted. Private File |
| [2021-09-24 15:35:09] |
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This is not technically possible: (The DOM appears to be lagging behind T&S).
Especially if the Time and Sales window is associated with the particular Trading DOM you are comparing with. For general lagging issues refer to help topic 4: Prices / Data Falling Behind Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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