Support Board
Date/Time: Sat, 28 Jun 2025 02:02:45 +0000
Indicators & Scroll position out of sync.
View Count: 476
| [2021-09-16 14:39:18] |
| User943900 - Posts: 2 |
|
Indicators & Scroll position out of sync. Having some smalls issues with Sierra. Setup One Chartbook with multiple charts on 2-3 instrument, each with their own independent chart link. 1st – getting indicators outside their normal range. example RSI below zero line 2nd – the crosshair scrolling multiple chart position, even when the Chart Link number is unique. Example Chart position scrolling across 3 different chart link numbers. |
| [2021-09-16 16:03:51] |
| John - SC Support - Posts: 40645 |
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1. There was a change made to the RSI to include a new option named "Use RSI -50" which inadvertently was added in a location such that if you had the RSI already on a chart, it would have changed the settings for your RSI. We recommend updating to the latest Pre-Release which has this fixed. To update follow these instructions: Software Download: Fast Update You will still need to go through your RSI studies and ensure that your settings are correct. If you still have an issue after this, then let us know. 2. We are not sure we fully understand what is occurring, but keep in mind the control for "Tools >> Synchronize Charts" along with the "Synchronize Linked Charts Only". If you just have "Synchronize Charts" enabled, then you will see multiple charts scrolling to keep the same position within the charts. Refer to the information here: https://www.sierrachart.com/index.php?page=doc/Tools.html#SynchronizeCharts For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-16 18:47:44] |
| Sierra_Chart Engineering - Posts: 20007 |
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Regarding the RSI studies, this is resolved. Refer to: RSI Study Inputs Changed | Post: 278569 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-16 18:58:41] |
| User943900 - Posts: 2 |
|
EUREKA! Thank you |
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