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Date/Time: Fri, 14 Jun 2024 16:13:21 +0000



5yr US Treaasury Notes (Globex) issue

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[2021-09-15 16:06:10]
cian.mccann2 - Posts: 1
Hi, I've been trying to switch some of my charts to the symbol F.US.FVAZ21 for 5yr US Treaasury Note Futures on Globex but no data is loading. It gives me a Delayed message in the task bar at the top and I thought based on the services I'm signed up for that I should be able to view F.US.FVAZ21 delayed data. I'm wondering this is correct or if it's correct that nothing is showing? It gives me a blank screen on each chart with just a horizontal scroll bar at the bottom.

Thanks,
Cian
[2021-09-15 17:27:42]
John - SC Support - Posts: 32368
The delayed data does not work when you have a connection to a trading service (CQG in your case). If you want to see the delayed data for this symbol, you would need to have a second Sierra Chart installation which has the Service set to SC Data - All Services. As long as this installation is on the same computer, you will also get the real-time data from the Denali feed to it. There would be no extra costs involved in this setup.

Refer to the following for how to install another Sierra Chart:
Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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