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Date/Time: Fri, 17 Sep 2021 03:10:28 +0000



Sierra Charts Keep Freezing during Trading, very dangerous.

[2021-09-15 13:24:06]
RP3 - Posts: 5
Hello, my sierra charts keep freezing while I'm trading which makes me reluctant to trade as this could be very dangerous. I have downloaded the newest version so it should be working well. Is anyone else having this problem and can someone fix it? Sometimes I have no control over the buy/sell/flatten buttons and it's happening often. Thank you.
[2021-09-15 13:40:42]
Sierra Chart Engineering - Posts: 97762
The first thing you need to do is to follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/Trading.html#SierraChartConfigurationForMostLowResponseTimeTrading (Sierra Chart Configuration for Most Low Response Time Trading)

So you need to move all of your charting over to a sub instance and just use the main instance for basic trading charts and trading DOMs.

And in general refer to help topic 30 for improving performance in other ways:
Https://www.sierrachart.com/index.php?page=doc/helpdetails30.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-09-15 13:43:28
[2021-09-15 13:43:43]
Sierra Chart Engineering - Posts: 97762
Corrections made to above post.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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