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Date/Time: Fri, 26 Apr 2024 15:57:09 +0000



Sierra Charts Keep Freezing during Trading, very dangerous.

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[2021-09-15 13:24:06]
RP3 - Posts: 7
Hello, my sierra charts keep freezing while I'm trading which makes me reluctant to trade as this could be very dangerous. I have downloaded the newest version so it should be working well. Is anyone else having this problem and can someone fix it? Sometimes I have no control over the buy/sell/flatten buttons and it's happening often. Thank you.
[2021-09-15 13:40:42]
Sierra Chart Engineering - Posts: 104368
The first thing you need to do is to follow the instructions here:
Overview of Trading: Sierra Chart Configuration for Most Low Response Time Trading (Sierra Chart Configuration for Most Low Response Time Trading)

So you need to move all of your charting over to a sub instance and just use the main instance for basic trading charts and trading DOMs.

And in general refer to help topic 30 for improving performance in other ways:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-09-15 13:43:28
[2021-09-15 13:43:43]
Sierra Chart Engineering - Posts: 104368
Corrections made to above post.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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