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Date/Time: Thu, 25 Apr 2024 07:32:39 +0000



Delayed Data

View Count: 318

[2021-09-01 15:30:59]
SurfTrader - Posts: 68
Hello my data has been delayed since yesterday. Why is this?
[2021-09-01 16:00:40]
John - SC Support - Posts: 31098
This is because you did not have enough funds in your account prior to today to automatically renew the exchange that you had active. In order to reactivate the exchange, go to the recurring services page and scroll to the bottom to see the exchange that did not renew. You can then reactivate it by selecting the button for Reactivate Exchange. You can access the Recurring Services page by selecting this link:
https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-09-01 16:37:11]
SurfTrader - Posts: 68
ok thanks

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