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Date/Time: Sat, 04 May 2024 11:26:01 +0000



Post From: Delayed Data

[2021-09-01 16:00:40]
John - SC Support - Posts: 31362
This is because you did not have enough funds in your account prior to today to automatically renew the exchange that you had active. In order to reactivate the exchange, go to the recurring services page and scroll to the bottom to see the exchange that did not renew. You can then reactivate it by selecting the button for Reactivate Exchange. You can access the Recurring Services page by selecting this link:
https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices
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