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Date/Time: Sat, 04 May 2024 01:48:48 +0000



Unable to CONNECT

View Count: 498

[2021-08-20 01:58:11]
User834423 - Posts: 1
Status window yellow CONNECTING. Have selected Disconnect and then Connect to Data Feed.

No luck with Charts or Dome

Updated to latest version, I can see charts but data stopped 90 minutes ago.

Internet is fine, everything works but SC

Any ideas? Nothing changed I am aware of, it just stopped

Thank you
[2021-08-20 06:52:39]
Sierra Chart Engineering - Posts: 104368
We see you are trying to connect to Transact. Transact must be having a problem.


Contact Transact about this.

Also be aware of the Sierra Chart Order Routing service:
Sierra Chart / Trading Technologies Futures Order Routing Service

Something that you should consider moving to, at some point in the future. It provides very highly reliable connectivity.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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