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Date/Time: Tue, 16 Apr 2024 18:15:54 +0000

How to Post a Message for Support

Still not getting live data

View Count: 325

[2021-07-27 04:01:25] #1 [Go To First Post]
User806460 - Posts: 2
Hello, i am an amp futures member and activated my denali CQG feed on their end and paid the $26 fee through Sierra but not getting any quotes when i pull Sierra up. Everything is good to go on AMPs end but wondering how i can get live quotes on sierra?

[2021-07-27 13:43:41] #2 [Go To First Post]
John - SC Support - Posts: 30895
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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