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Date/Time: Fri, 17 Sep 2021 02:54:33 +0000



Still not getting live data

[2021-07-27 04:01:25]
User806460 - Posts: 1
Hello, i am an amp futures member and activated my denali CQG feed on their end and paid the $26 fee through Sierra but not getting any quotes when i pull Sierra up. Everything is good to go on AMPs end but wondering how i can get live quotes on sierra?
[2021-07-27 13:43:41]
John - SC Support - Posts: 10622
Follow the instructions here to clear the Message Log:
https://www.sierrachart.com/index.php?page=doc/MessageLog.html#Clearing

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.

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