Support Board
Date/Time: Sat, 27 Apr 2024 01:08:09 +0000
Not able to get live data with CQG Web API
View Count: 458
[2021-07-20 14:49:01] |
User634609 - Posts: 3 |
Hello, I am able to log in fine with CQG. However, I am not able to get live data. I am getting these errors messages: CQG WebAPI | Market data subscription for F.US.MNQZ21 was unsuccessful. Text: Real-time data for instrument F.US.MNQ (corresponding to ID = 4) are not allowed. | 2021-07-20 07:35:06.224 Symbol Error - F.US.MNQZ21 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.MNQ (corresponding to ID = 4) are not allowed. | 2021-07-20 07:35:06.224 HD Request # 47 | Error downloading historical Intraday data for F.US.MNQZ21. Instrument F.US.MNQ (corresponding to ID 4) is not allowed. | 2021-07-20 07:35:06.874 Please help. Anthony |
[2021-07-20 15:35:48] |
Sierra Chart Engineering - Posts: 104368 |
You need to activate the CME non-professional top-of-book exchange here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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