Support Board

Date/Time: Sat, 27 Dec 2025 19:11:15 +0000

Post From: Not able to get live data with CQG Web API

[2021-07-20 14:49:01] Link To Thread - Link To Post [Go To First Post]
User634609 - Posts: 3
Hello, I am able to log in fine with CQG. However, I am not able to get live data. I am getting these errors messages: CQG WebAPI \| Market data subscription for F.US.MNQZ21 was unsuccessful. Text: Real-time data for instrument F.US.MNQ (corresponding to ID = 4) are not allowed. \| 2021-07-20 07:35:06.224 Symbol Error - F.US.MNQZ21 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.MNQ (corresponding to ID = 4) are not allowed. \| 2021-07-20 07:35:06.224 HD Request # 47 \| Error downloading historical Intraday data for F.US.MNQZ21. Instrument F.US.MNQ (corresponding to ID 4) is not allowed. \| 2021-07-20 07:35:06.874 Please help. Anthony