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Date/Time: Wed, 24 Apr 2024 23:53:38 +0000



I am Lost!

View Count: 825

[2021-07-19 23:33:18]
User863708 - Posts: 2
Please tell me exactly, what I have to do in order to receive real time data from Denali and Order Routing from CQG
This is an old AMP account that needs to be re-funded. This process will be made early next week, barring any complication.
I already have the old credentials that seem to be OK. (Both for CGQ and Sierra) to login.
I imagine that the first step is to purchase your service (This account was free from AMP) and make a payment
After that, and once the account is funded what is the next step?

I am a bit in trouble with all these documents to sign in
Can you look at my account and give me some help?

Thank You

Massimo
[2021-07-20 06:20:35]
Sierra_Chart Engineering - Posts: 14076
We have activated your account for 5 days. To purchase additional usage time , refer to the instructions below.

To get set up with the Denali data feed, refer to the instructions on this page:
Denali Exchange Data Feed

If you need help with this, let us know.


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Follow these instructions to add usage time to your Sierra Chart account:

1. Select "Help >> Account Control Panel" on the Sierra Chart software menu.

On the displayed webpage, click on "Activate Services".

Or you can also go to this page in your browser:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

Login with your Sierra Chart Account Name and Password.

2. Choose the particular Service Package that you want to automatically renew and press the "Update/Set" button.

3. Add sufficient credit to your Services Balance using any of the available payment options:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

For further information, refer to:
Sierra Chart Purchase and License Information: Renewing Access

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Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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