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Date/Time: Fri, 19 Apr 2024 11:53:31 +0000



DTN

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[2021-07-16 05:03:21]
User725043 - Posts: 29
I setup an account with DTN IQ Feed following the instructions from here:

DTN IQ Feed Data Service

Enabled Nasdaq and Nasdaq Indexes on DTN IQ Feed.

In SC the charts show the word (delayed) instead of the m for real-time.

Tested in AAPL, AMZN, MSFT, and QQQ. Same error. Please see attached screenshot.

Followed SC instructions at:

https://www.sierrachart.com/index.php?page=doc/helpdetails3.html#h3.7

Still the same error.

Contacted the Technical Support chat at DTN. Please see the attached transcript. Todd had me test the quote in their program Snapquote and we found that the Nasdaq data is not delayed. He said it was a settings issue in SC and to contact you.

Could you please take a look and see how to resolve?

Thanks


https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=52839
Date Time Of Last Edit: 2021-07-16 07:01:09
[2021-07-16 07:00:55]
Sierra_Chart Engineering - Posts: 14008
Refer to the meaning of that field:
https://www.sierrachart.com/index.php?page=doc/WorkingWithCharts.html#DataDelayHeaderField

When the market is closed, the indication will be the data is delayed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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