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Direct MessagesDate/Time: Tue, 14 May 2024 23:24:20 +0000
SC Order Routing service is charging .20 on some trades, why?
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| [2021-07-15 00:16:52] |
| User747057 - Posts: 2 |
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Sierra Chart / Trading Technologies Futures Order Routing Service SC Order Routing service is charging .20 on some trades, why? I viewed my transactions and some are .10 and some .20. Thanks for you time. -Kevin |
| [2021-07-15 01:31:24] |
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Specifically on what page do you see these transactions listed? There definitely should not be an issue and most likely you are just seeing a group of fills being billed in a batch.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-07-15 01:31:44
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| [2021-07-15 01:52:32] |
| User747057 - Posts: 2 |
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I was viewing, specifically, UserControlPanel.php?page=TransactionLog. I went back and reviewed by SC trade activity log, I can see now that you did "group" or "batch" some order fills on the SC website TransactionLog. Things seem to reconcile: I see 22 fills in the SC charting application and I see I was charged $2.20 USD. Sorry for the false alarm. Regards, Kevin |
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