Support Board
Date/Time: Fri, 07 Nov 2025 23:50:47 +0000
orders not filled
View Count: 522
| [2021-07-14 16:06:51] |
| User410776 - Posts: 6 |
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Hello , I've opened a micro Nasdaq dom, when I trade the trades are not counted. And when I close a position I see that the PNL is still running in the trade activity log. So I called AMP they told me that there is no running position. Still my PNL is not correct. is there a problem with Micro Nasdaq or orders are not processed correctly? Thanks for you help Regards |
| [2021-07-14 16:36:51] |
| John - SC Support - Posts: 42874 |
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For some reason some of the fill information is not getting updated to your system. Refer to the following: Help With Daily Profit/Loss Value For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-19 15:55:47] |
| Sierra_Chart Engineering - Posts: 21331 |
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Refer to this section instead: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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