Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 01:48:18 +0000



orders not filled

View Count: 361

[2021-07-14 16:06:51]
User410776 - Posts: 6
Hello ,
I've opened a micro Nasdaq dom, when I trade the trades are not counted. And when I close a position I see that the PNL is still running in the trade activity log. So I called AMP they told me that there is no running position. Still my PNL is not correct. is there a problem with Micro Nasdaq or orders are not processed correctly?
Thanks for you help
Regards
[2021-07-14 16:36:51]
John - SC Support - Posts: 30444
For some reason some of the fill information is not getting updated to your system. Refer to the following:
Help With Daily Profit/Loss Value
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-07-19 15:55:47]
Sierra_Chart Engineering - Posts: 13616
Refer to this section instead:
Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account