Login Page - Create Account

Support Board


Date/Time: Tue, 14 May 2024 01:31:26 +0000



Sierra on Two PC

View Count: 441

[2021-07-12 16:21:18]
User499894 - Posts: 43
Hi
Some time ago I subscribed to Denali + SC Order Routing Service; later I had to switch back to CQG due to problems on the AMP+TT side. Now I have a second PC with SC installed and have discovered that CQG does not allow more than 1 connection at a time.
What shall I do to be able to connect both SC instances? Should I drop CQG and choose SC Service? In this case, are there extra costs (besides the second exchange fee I am already paying)? Would it be a change that involves me and you only or should I work it out through AMP? In case, what settings do I have to change in SC ?
Thanks
[2021-07-12 17:35:38]
John - SC Support - Posts: 31602
Using the Sierra Chart Order Routing Service would alleviate your issue, but it would require that you change brokers, since AMP is no longer supporting the service. Refer to the information for the Sierra Chart Order Routing Service here:
Sierra Chart / Trading Technologies Futures Order Routing Service

Although, you may want to wait until we get our Direct CME Order Routing finished, but this is probably another month or 2 away. For status of this project, refer to this post:
Now Released: Upcoming CME Direct Routing

In either case, there will not be additional fees, but there will be a change in where the Order Routing Fees are paid, as they would come to us rather than through your broker.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-07-14 08:06:35]
User499894 - Posts: 43
After exchanging emails with AMP it seems that the solution would be to enable a second CQG user attached to my AMP account; As I stated above I am already paying SC for the extra Exchange fee; I would like you to confirm that such setup will work:
Sierra Chart (Service Package 11) running at the same time on two separate PCs with Denali feeding CME data to both instances;
Service settings of PC n.1 = the CQG username + password I already have and have been using so far
Service settings of PC n.2 = the new CQG username + password (and I believe I can run this second PC regardless of whether PC n.1 is or isn't running, right?)
[2021-07-14 08:32:20]
Sierra_Chart Engineering - Posts: 14341
Yes this all will work properly.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account