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Date/Time: Wed, 15 May 2024 13:42:51 +0000



Speed

View Count: 512

[2021-07-09 20:35:52]
User28317 - Posts: 147
I'm having issues with the speed of my software. I was backtesting and it is going considerably slower. I checked to see if I had the latest version, and I do. I paid for Sierra Charts and for Denali for the next month.

So I can't explain it.

K
[2021-07-09 21:46:36]
User28317 - Posts: 147
07/07 I paid 156.
07/07 I paid 300
07/07 I paid 50.

That was for 2 exchanges with Denali and Sierra Charts

I don't trade with you so there are no ticket charges.
[2021-07-11 21:35:15]
Sierra Chart Engineering - Posts: 104368
So the performance issue is while performing back testing or after back testing? In general, refer to:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often
Auto Trade System Back Testing: Improving Back Test Performance

This issue has nothing to do with the status of your account whether paid or not.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-07-11 21:35:56

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