Login Page - Create Account

Support Board


Date/Time: Sat, 20 Apr 2024 08:35:02 +0000



Delayed SC Data with Denali/CQG Trading

View Count: 371

[2021-07-09 15:09:38]
User818415 - Posts: 5
Hello, I have Denali with AMP/CQG routing with CME Exchange. I've enjoyed the delayed SC data (for all the exchanges) which I was under the impression is still included with my subscription.
Is that still accessible? Do I need to disconnect/reconnect to SC data each time I want access? Thanks
[2021-07-09 17:06:32]
John - SC Support - Posts: 30976
If you have your Data/Trade Service Settings >> Current Selected Service set to a trading service (such as CQG), then we first look to see if you are getting real-time data from either of the Sierra Chart Data Feeds, and if not, then we look to get the data from the trading service that is setup. Therefore, the delayed data is not available when you are connected to the trading service.

If you want to get the delayed data, then you would need to have your Data/Trade Service Settings >> Current Selected Service set to SC Data - All Services. If desired, you can accomplish this by installing a second installation of Sierra Chart that is set to SC Data - All Services and then set the Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds to No. This will then only get the delayed data into that installation.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account