Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Tue, 14 May 2024 23:00:08 +0000
Data Error Across MNQ / All Charts
View Count: 422
| [2021-07-06 05:24:11] |
| User871209 - Posts: 81 |
|
Good morning, There was an error with my data today across all charts in template with same symbol MNQ (candles are printing incorrectly) can you please advise how to fix this situation. Price difference is about + 50 points from current. http://www.sierrachart.com/image.php?Image=1625547663536.png http://www.sierrachart.com/image.php?Image=1625548081109.png http://www.sierrachart.com/image.php?Image=1625546656780.png Please let me know, Regards, |
| [2021-07-06 05:33:37] |
| |
|
First, we do not provide support for CQG data. We absolutely do not recommend using CQG data with Sierra Chart. You need to use the Denali Exchange Data Feed for data. Full set up instructions are on this page: Denali Exchange Data Feed We are not going to help with any CQG data issues. So first thing is to begin to use the Denali Exchange Data Feed. That is absolutely necessary being these are continuous futures charts. And once that is done, re-download the data in the charts following these instructions: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: