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Date/Time: Mon, 13 May 2024 23:13:07 +0000



Logon error received from server: Connection limit exceeded

View Count: 349

[2021-07-05 12:49:52]
User626487 - Posts: 7
Hello,

I cant' receive real data. System reply with an error you can see in Title.
I've already verified:
- balance and it'ok
- Global Settings >> Data/Trade Service Settings >> Common Settings. Enable Allow Support for Sierra Chart Data Feeds.
- Service Package 10 is enabled on my account.

My sierra version: 2284
please also find attached log file for details

Thanks
attachmentNew Text Document.txt - Attached On 2021-07-05 12:49:30 UTC - Size: 2.02 KB - 161 views
[2021-07-05 13:42:42]
User626487 - Posts: 7
I have 2 allowed systems in my account but only one at once is able to receive real time data.

Is it correct?


Thanks
[2021-07-05 19:06:25]
Sierra_Chart Engineering - Posts: 14341
Refer to:
Denali Exchange Data Feed: Connections
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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