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Date/Time: Wed, 15 May 2024 00:25:32 +0000

How to Post a Message for Support

historical data issues

View Count: 386

[2021-07-02 16:16:34] #1 [Go To First Post]
User343151 - Posts: 4
hi there i cant get onto sierra as its giving a red error message saying Download failed. Error downloading historical intraday data.

[2021-07-02 17:11:13] #2 [Go To First Post]
John - SC Support - Posts: 31627
You have not finished your setup for the Denali Exchange Data Feed. In particular, you need to activate the exchange(s) that you want. Refer to the Setup Instructions starting here: Denali Exchange Data Feed: Activate the Exchanges (Denali Exchange Data Feed Setup Instructions) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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