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Date/Time: Thu, 28 Mar 2024 21:33:09 +0000



Do not receive CME delayed intraday data

View Count: 355

[2021-06-23 13:36:18]
User805816 - Posts: 6
Hello,

I dont receive CME delayed intraday data.
But I do receive EUREX delayed intraday data + CME historical data.

Could you pls help with that?

Thanks, alexander
[2021-06-23 14:49:58]
John - SC Support - Posts: 30444
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-06-24 12:07:35]
User805816 - Posts: 6
for some strange reason it works now after i cleared message log. thanks for your support.

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