Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sun, 19 May 2024 09:16:23 +0000
the same chart but different indicator
View Count: 477
| [2021-06-15 21:07:46] |
| User626487 - Posts: 7 |
|
Dear Support Team, I faced a problem with a custom indicator calling the supertrend indicator. Please find the attached file with 2 charts. You can see the same chart, the same time frame, the same custom indicator, the same supertrend settings BUT as you can see, the supertrend is DIFFERENT. I did my analysis starting from 2020, at this point I don't know which chart is correct. Also, I trade based on analysis, but this can be wrong. Can you please tell me why there is this difference and how to fix it and how can I recognize which chart is the right one? thank you Daniele |
Private File |
| [2021-06-15 21:44:59] |
| John - SC Support - Posts: 31704 |
|
You would need to ask the maker of the study as to why it would give different results.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-16 07:44:35] |
| User626487 - Posts: 7 |
|
already asked. we removed the custom study so we added ONLY the supertrend indicator which is already present in Sierrachart and the result is the same: same chart, same indicator but different results. This excludes the custom study |
| [2021-06-16 07:52:38] |
| Sierra_Chart Engineering - Posts: 14423 |
|
We can only refer you to this section: Chart Studies: Resolving Study Differences We cannot provide any further help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-06-16 07:52:47
|
To post a message in this thread, you need to log in with your Sierra Chart account: