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Direct MessagesDate/Time: Sun, 19 May 2024 12:02:11 +0000
Unable to trade live - No Account Specified
View Count: 426
| [2021-06-14 16:24:34] |
| User834093 - Posts: 19 |
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I have an AMP account and am paying Sierra for Pkg 11 as well as Denali and I am unable to trade live. I have attached the error from the trade activity log. I have looked through the documentation and updated Sierra Charts and I do not know how to fix this. I am very tired of spending these fees every month and being unable to trade. PLEASE Help and SOON.
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| [2021-06-14 17:26:07] |
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On the Trade Window for a chart or Trading DOM do you see an account listed? Refer to: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-06-14 17:26:46
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| [2021-06-15 14:26:22] |
| User834093 - Posts: 19 |
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Yes, I can see the account listed and showing. Today I got a statement from AMP and the trades had gone through. I placed a trade again today. Same error message and NO stats on the trade activity like yesterday except that no account is specified. This is maddening. Appreciate your help with this. A Warren, safetrades@hotmail.com
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| [2021-06-15 14:43:08] |
| User834093 - Posts: 19 |
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Never mind, I got it.
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