Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Tue, 14 May 2024 06:47:34 +0000
On my Trial But want real time data
View Count: 505
| [2021-06-14 15:07:48] |
| Qzny0s - Posts: 7 |
|
Hello, I just began my free trial but I would like to pay for real time data also. Is this possible? Thank you |
| [2021-06-14 17:10:29] |
| John - SC Support - Posts: 31602 |
|
What are the exchanges for which you want the Real-Time data?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-14 18:08:17] |
| Qzny0s - Posts: 7 |
|
US Equities Nasdaq for non professionals please.
|
| [2021-06-14 19:19:16] |
| John - SC Support - Posts: 31602 |
|
In that case, you just need to setup the Sierra Chart Exchange Data Feed and activate the U.S. Equities exchange. Follow these instructions: Sierra Chart Exchange Data Feed: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-07-15 00:57:48] |
| Qzny0s - Posts: 7 |
|
Hello, I have paid the dues but this evening I am not seeing the chart historical download information on my charts. Is there a reason? Thank you Sam |
| [2021-07-15 01:46:12] |
| |
|
One thing we notice is you have the Sierra Chart Exchange Data Feed active but no exchanges are active. What exchanges do you want real-time data for? ---- Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: