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Date/Time: Sun, 19 May 2024 11:42:04 +0000



data not loading past 1 month

View Count: 450

[2021-06-13 21:53:23]
timin - Posts: 36
i cannot load charts past a certain time period, i pay for denali and i have the settings set to 300 days but on a candlestick chart for example i can only see 30 days. is there a way to fix this?
[2021-06-14 15:09:50]
John - SC Support - Posts: 31704
First, make sure you are using a Continuous Futures Contract. Refer to the information here:
Continuous Futures Contract Charts

Then, if you are still having an issue, refer to the following:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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