Support Board
Date/Time: Sun, 02 Nov 2025 04:42:46 +0000
Repeated data issue in both accounts
View Count: 724
| [2021-06-11 16:06:39] |
| User109175 - Posts: 28 |
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Hi, It appears I am having a data issue where price continues to move but my Sierra chart pauses printing candles. I have two accounts and it has occurred in both of them. I took footage of both accounts where this is happening per below. Can you please review and assist. Thanks https://www.loom.com/share/86bbe1a6eb32472992b56cc3c5eddeea?sharedAppSource=personal_library https://www.loom.com/share/467536b85d884fc58f1a287c2f17d30c?sharedAppSource=personal_library |
| [2021-06-11 18:51:33] |
| John - SC Support - Posts: 42699 |
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Refer to the items in this section: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-20 00:35:10] |
| Sierra_Chart Engineering - Posts: 21273 |
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Also refer to this help topic: Prices / Data Falling Behind Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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