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Date/Time: Fri, 29 Mar 2024 15:07:06 +0000



Historical Daily Data Euronext Equities

View Count: 719

[2021-06-07 11:42:52]
User390455 - Posts: 56
Hello,
I have subscribe "Sierra Chart Real-Time and Historical Exchange Data Feed" (25$).

For Euronext Equities (BN.FP, Bol.FP ...) I have the not the Historical Daily data only delayed data for 1 day.

I have this message : "Download Failed. Error downloading historical daly data ..."
imageCapture-BOL.FP.PNG / V - Attached On 2021-06-07 11:41:21 UTC - Size: 23.61 KB - 156 views
[2021-06-07 17:21:49]
John - SC Support - Posts: 30459
We do not have Real-Time data for the EURONEXT Equities data. We do have delayed streaming data and historical data.

Therefore, you should have data, although it will not be up to the current time.

We do not know why you are getting the particular message you are though. Get us your Message Log following these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-06-07 19:54:01]
User390455 - Posts: 56
Software version: 2270 64-bit | 2021-06-07 19:48:00.601
Primary Thread ID: 12652 | 2021-06-07 19:48:00.601
Usage end date: 2021-09-13 | 2021-06-07 19:48:00.601
Enabled for: Advanced Features 2. | 2021-06-07 19:48:00.601
Enabled for: Sierra Chart Historical Data Service. | 2021-06-07 19:48:00.601
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2021-06-07 19:48:00.601
Enabled for: Delayed Denali Exchange Data Feed. | 2021-06-07 19:48:00.601
Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX) | 2021-06-07 19:48:00.601
Enabled for exchange: Euronext Equities Delayed | 2021-06-07 19:48:00.601
Allow Support for Sierra Chart Data Feeds is enabled. | 2021-06-07 19:48:00.601
Current selected Data/Trading service: SC Data - All Services | 2021-06-07 19:48:00.601
Custom symbol settings values: enabled | 2021-06-07 19:48:00.601
Chart Update Interval: 500 | 2021-06-07 19:48:00.601
Intraday Data Storage Time Unit: 1 | 2021-06-07 19:48:00.601
Time Zone: +00:00:00 (UTC+00) | 2021-06-07 19:48:00.601
2021-06-07 19:48:00 Local computer time in UTC | 2021-06-07 19:48:00.601
2021-06-07 19:48:00 Local computer time in SC Time Zone | 2021-06-07 19:48:00.601
2021-06-07 19:41:20 Server time in UTC | 2021-06-07 19:48:00.601
Local computer UTC time and Server UTC time difference: 1 seconds. | 2021-06-07 19:48:00.601
Program path: C:\Trader\Soft\SC\SierraChart\ | 2021-06-07 19:48:00.601
Data Files path: C:\Trader\Soft\SC\SierraChart\Data\ | 2021-06-07 19:48:00.601
OS Version Number: 10.0 | 2021-06-07 19:48:00.601
Locale Setting: C | 2021-06-07 19:48:00.601
DLLs: UserContributedStudies_64.dll | 2021-06-07 19:48:00.602
Allowed protected custom studies: | 2021-06-07 19:48:00.602

File >> Disconnect selected. | 2021-06-07 19:48:04.473
SC Data - All Services | Waiting for socket receive thread to end | 2021-06-07 19:48:04.473
DTC Client socket (1) | CloseSocket call. | 2021-06-07 19:48:04.474
SC Data - All Services | Disconnected from the server. | 2021-06-07 19:48:04.474
SC Data - All Services | Disconnected. | 2021-06-07 19:48:04.474
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2021-06-07 19:48:04.474
DTC Client socket (1) | Socket gracefully closed by remote side. | 2021-06-07 19:48:04.578
DTC Client socket (1) | Closed. | 2021-06-07 19:48:04.578

SC Data - All Services | Connected to server complete. | 2021-06-07 19:48:06.300
Triggering next historical data download in queue. | 2021-06-07 19:48:06.300
Triggering next historical data download in queue. | 2021-06-07 19:48:06.300
Triggering next historical data download in queue. | 2021-06-07 19:48:06.300
Triggering next historical data download in queue. | 2021-06-07 19:48:06.300
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2021-06-07 19:48:06.300
No download requests in the queue to start downloads for. | 2021-06-07 19:48:06.300
No download requests in the queue to start downloads for. | 2021-06-07 19:48:06.300
No download requests in the queue to start downloads for. | 2021-06-07 19:48:06.301
No download requests in the queue to start downloads for. | 2021-06-07 19:48:06.301
Mapping BN.FP to BN.FP. Service code: euronext_equities_openfeed.data | 2021-06-07 19:48:06.792
SC Data - All Services | Starting real-time market data updates for: BN.FP (BN.FP). ID: 1 Service code: euronext_equities_openfeed.data | 2021-06-07 19:48:06.792
SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10047 | 2021-06-07 19:48:06.792
SC Data - All Services | Requesting security definition data for: BN.FP (BN.FP). ID: 1 | 2021-06-07 19:48:06.792
DTC Client socket (1) | Creating socket. | 2021-06-07 19:48:06.793
DTC Client socket (1) | New receive buffer size: 5242880 | 2021-06-07 19:48:06.793
DTC Client socket (1) | Connecting to IP: 8.18.161.135. | 2021-06-07 19:48:06.793
SC Data - All Services | Network connection to server complete. | 2021-06-07 19:48:06.901
SC Data - All Services | Starting socket receive thread. | 2021-06-07 19:48:06.901
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2021-06-07 19:48:06.901
SC Data - All Services | Setting DTC encoding to Binary VLS | 2021-06-07 19:48:07.011
SC Data - All Services | Sending logon request message. | 2021-06-07 19:48:07.011
SC Data - All Services | Received logon response. | 2021-06-07 19:48:07.795
SC Data - All Services | Server Name: SC Realtime Server. | 2021-06-07 19:48:07.795
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2021-06-07 19:48:07.795
SC Data - All Services | Successfully connected. | 2021-06-07 19:48:07.795
SC Data - All Services | Trading is not supported. | 2021-06-07 19:48:07.795
SC Data - All Services | Restarting real-time data updates for symbol: BN.FP -> BN.FP | 2021-06-07 19:48:07.795
SC Data - All Services | Received security definition for symbol BN.FP | 2021-06-07 19:48:07.981
Added historical Daily data request for BN.FP to the queue. | 2021-06-07 19:48:19.038
Triggering next historical data download in queue. | 2021-06-07 19:48:19.038
HD Request # 6 | Downloading Historical Daily chart data for BN.FP. Starting date: 2021-06-07. Service: euronext_equities_openfeed.data | 2021-06-07 19:48:19.039
HD Request # 6 | Requesting historical Daily data for BN.FP starting at 2021-06-06. SC External HD service. | 2021-06-07 19:48:19.293
HD Request # 6 | Error downloading historical Daily data for BN.FP. Error executing query: User is not authorized to execute query for one or more of the specified symbols
| 2021-06-07 19:48:19.838
HD Request # 6 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BN.FP | 2021-06-07 19:48:19.838
HD Request # 6 | Completion time: 0s | 2021-06-07 19:48:19.838
HD Request # 6 | Daily data download complete for BN.FP. Unique request ID: 7 | 2021-06-07 19:48:19.838
Removing historical data download ID 7. | 2021-06-07 19:48:19.838

Triggering next historical data download in queue. | 2021-06-07 19:48:19.838
No download requests in the queue to start downloads for. | 2021-06-07 19:48:19.838
BN.FP[M] Daily #1 | Reloading chart. | 2021-06-07 19:48:19.921
BN.FP[M] Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Trader\Soft\SC\SierraChart\Data\BN.FP.dly | 2021-06-07 19:48:19.934
[2021-06-08 06:35:01]
Sierra_Chart Engineering - Posts: 13625
We are checking on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-06-16 19:19:31]
User390455 - Posts: 56
Hello,
Have you somme news of the bug : Historical Daily Data Euronext Equities
[2021-06-18 07:22:51]
Sierra Chart Engineering - Posts: 104368
This is now resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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