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Date/Time: Fri, 26 Apr 2024 02:47:06 +0000



connexion

View Count: 363

[2021-06-05 07:14:17]
User525038 - Posts: 14
Bonjour

je ne peux plus me connecter à la plateforme Sierra, le No Connected apparait toujours en rouge; Quel est le problème, que dois faire !

Daniel Defouilloux AC135732
[2021-06-06 00:01:04]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Connect to the data feed:

Select "File >> Disconnect"

Select "File >> Connect to Data Feed"

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog


We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-06-06 00:01:13

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