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Direct MessagesDate/Time: Fri, 26 Apr 2024 15:49:20 +0000
Tried to rollback to working version and install is failing
View Count: 496
| [2021-06-04 16:43:36] |
| WarEagle - Posts: 70 |
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Hi, Per your request in the start up messages, I attempted to update from version 2092 to the current version. Unfortunately, as has happened several times in the past, the update broke my custom indicators and will not load them. The message is that they must be recompiled under the new version. The problem is that I wrote them years ago in Visual Studio and they depend on external files. If I try to compile them in Sierra I only get errors and I have no idea how to fix this. Even when trying to compile in VS after installing the new version I am getting errors located in the sierra.h file and I certainly can't fix those. Since everything works fine in version 2092 I tried to roll back to that. However, I am getting an error in the Sierra Chart Installer saying "Incorrect URL when getting common files list to download" and then it errors out. Please help! I do not understand the constant need to update something that works perfectly fine. At least stop changing the requirement to recompile my code. I am not a professional programmer and it took me over a year to get my custom work done. This seems not to matter to you guys but its my life's work. I use Sierra because it is the best. I am a loyal customer, I simply want to use my tools. Kirk Walker |
| [2021-06-05 07:42:11] |
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We will help you with this: If I try to compile them in Sierra I only get errors and I have no idea how to fix this. You can provide us the source code and we can build the DLL for you. That would probably be the best way.Please help! I do not understand the constant need to update something that works perfectly fine. This is explained here:Using Sierra Chart Current Versions is Required and Historical Data New Policy It is not possible to use an older version any longer. We will help you build the DLL. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-06-05 07:42:24
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| [2021-06-06 20:16:27] |
| WarEagle - Posts: 70 |
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Ok Thank you! Please let me know the best way to send you the files. I do not wish to post them publicly. |
| [2021-06-06 20:46:45] |
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Send them to support_at_sierrachart.com and make reference to this thread.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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