Support Board
Date/Time: Sun, 14 Sep 2025 15:12:15 +0000
QuoteBoard Volume is blank
View Count: 628
| [2021-05-24 16:06:17] |
| User810659 - Posts: 8 |
|
Hi Support, My quote board volume is blank, chart and volume profile are not updating. Kind regards, Solomon |
| [2021-05-24 19:27:55] |
| John - SC Support - Posts: 41793 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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