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Direct MessagesDate/Time: Wed, 24 Apr 2024 20:03:56 +0000
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| [2021-05-13 16:27:56] |
| User491464 - Posts: 21 |
|
Hi, I am really struggling. My CME is delayed again. I have logged in with my CME account and reverted back to my Sierra account but it is not showing me live data? Any help would be really appreciated. Thanks, Sara |
| [2021-05-13 16:41:34] |
| John - SC Support - Posts: 31087 |
|
You should be getting real-time data for the EUREX. The problem with the CME Group is that your exchange selection failed to renew on May 1 since you did not have enough funds in your account. Ensure you have enough funds by going to the following page and adding funds as necessary: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit Then you can reactivate the exchange by going to the following page and scrolling down to the bottom and selecting the button for Reactivate Exchange: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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