Support Board

Date/Time: Sat, 04 May 2024 08:52:02 +0000

Post From: Live Data

[2021-05-13 16:41:34] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31362
You should be getting real-time data for the EUREX. The problem with the CME Group is that your exchange selection failed to renew on May 1 since you did not have enough funds in your account. Ensure you have enough funds by going to the following page and adding funds as necessary: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit Then you can reactivate the exchange by going to the following page and scrolling down to the bottom and selecting the button for Reactivate Exchange: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing