Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Wed, 24 Apr 2024 06:42:26 +0000
Configure Custom Tool Locks Sierrachart
View Count: 396
| [2021-05-11 20:26:34] |
| User656492 - Posts: 123 |
|
This has bitten me several times this week. Right click on a custom tool in the control bar. select Configure Button. Mouse and keyboard input goes away to what I can only assume is a dialog box off screen somewhere.
|
| [2021-05-12 00:44:25] |
| |
|
This is a Microsoft bug. Refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.40 - Dialog Windows Do Not Display Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-12 00:50:46] |
| User656492 - Posts: 123 |
|
I believe what I'm experiencing is different. Esc key does nothing. It does not appear related to the amount of load on the system. It only happens when trying to bring up this particular dialog. |
| [2021-05-12 01:27:09] |
| |
|
The escape key normally should resolve it. We will convert this dialog to the new settings window this week or next: Custom Drawing Tool Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-12 01:41:51] |
| User656492 - Posts: 123 |
|
Escape key does not work at all in this particular situation. Thanks for the support. You guys rock! |
To post a message in this thread, you need to log in with your Sierra Chart account: