Login Page - Create Account

Support Board


Date/Time: Thu, 28 Mar 2024 09:44:25 +0000



custom study setting dissapear

View Count: 416

[2021-05-11 14:25:44]
User61576 - Posts: 415
pls check the attached
if I open the cht file, the settings are missing but if I remove it and reload it then the settings are there
any idea why this is happening?
Private File
Private File
[2021-05-12 14:00:43]
John - SC Support - Posts: 30399
The only thing we see is that you have a Short Name defined for the study in one case but not the other.

In the end, you would need to ask the developer of the study about this. They would be the only one that can answer your question and/or resolve it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-05-12 17:53:12]
User61576 - Posts: 415
the short name i added manually after I load it again
[2021-05-12 19:39:35]
John - SC Support - Posts: 30399
We understand that, but it is something different that could have caused the inputs to disappear.

Anyway, you need to contact the developer for them to resolve this for you.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account