Support Board
Date/Time: Fri, 31 Oct 2025 18:19:40 +0000
delayed
View Count: 610
| [2021-05-10 14:22:27] |
| User491428 - Posts: 87 |
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sierrra chart received delayed data. my s&p chart show me delayed candels .
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 ninja sierra.PNG / V - Attached On 2021-05-10 14:21:56 UTC - Size: 111.63 KB - 211 views Attachment Deleted. |
| [2021-05-10 14:39:31] |
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The reason you are not getting real-time data from the CME Group of exchanges is that you activated the Non-Professional exchange fees, but you have not verified that you have a live, funded, futures trading account, which the CME needs in order to allow you data at the lower priced fees. Refer to the following for instructions on how to connect once a month to your *live funded* trading account to qualify for the lower-priced exchange fees: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-10 14:40:12
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