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Direct MessagesDate/Time: Tue, 23 Apr 2024 05:31:38 +0000
Unable to install Sierra Chart Version 1917
View Count: 540
| [2021-05-07 18:48:01] |
| User112118 - Posts: 8 |
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I have an alert system that was built in version 1917, that is buggy in more recent versions. I am installing SierraChart on a second machine, but it will not allow me to install version 1917 (or any other version older than 2000). When trying to install version 1917, I get the following messages in the log: MD5 for file does not match. File: ACSILCustomChartBars.h | 2021-05-07 18:40:03 MD5 for file does not match. File: ACSILDepthBars.h | 2021-05-07 18:40:03 MD5 for file does not match. File: ACSILSpreadsheetInteraction.cpp | 2021-05-07 18:40:03 MD5 for file does not match. File: AutomatedTradeManagementBySubgraph.cpp | 2021-05-07 18:40:03 MD5 for file does not match. File: CustomChart.cpp | 2021-05-07 18:40:03 MD5 for file does not match. File: GDIExample.cpp | 2021-05-07 18:40:04 MD5 for file does not match. File: OrderEntryStudies.cpp | 2021-05-07 18:40:04 MD5 for file does not match. File: IntradayRecord.h | 2021-05-07 18:40:04 Failed to create folder: C:\SierraChart\DownloadedInstallationFiles\"white">\. Windows error code 123: The filename, directory name, or volume label syntax is incorrect. | 2021-05-07 18:40:10 Failed to open the file: C:\SierraChart\DownloadedInstallationFiles\"white">\<body bgcolor. Error: Windows error code 123: The filename, directory name, or volume label syntax is incorrect. | 2021-05-07 18:40:10 Please assist me in fixing this issue. |
| [2021-05-07 18:49:56] |
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You need to use a current version of Sierra Chart. We are no longer supporting older versions. Refer to: Using Sierra Chart Current Versions is Required and Historical Data New Policy Although we are not sure why this error is occurring: Windows error code 123: The filename, directory name, or volume label syntax is incorrect. | 2021-05-07 18:40:10 That must be some kind of local issue. You need to work out whatever problem there is with the custom study on the newer version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-07 18:51:18
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| [2021-05-07 18:53:52] |
| User112118 - Posts: 8 |
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Why should I be required to use a newer version when the older version is working perfectly fine for me? I have already spent months working out kinks in the old version and would very much prefer not to do that again.
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| [2021-05-07 21:31:48] |
| User112118 - Posts: 8 |
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"Windows error code 123: The filename, directory name, or volume label syntax is incorrect. | 2021-05-07 18:40:10" This is not a local issue. I have several colleagues who use this software, all of whom are receiving the same error when trying to install an older version. So far, we have tried installing 1917 on 4 different machines under 3 different users, all yielding the same results. |
| [2021-05-08 03:30:43] |
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Please read this thread: Using Sierra Chart Current Versions is Required and Historical Data New Policy We will say nothing more. You simply cannot use an older version any longer. If you need any help, with an ACSIL study let us know. Minor changes in ACSIL which have occurred since then, are not going to take you months to work out. At most, it would be 15 minutes. We can help. If you have an ACSIL study that is not compiling we can help with that. Windows error code 123: The filename, directory name, or volume label syntax is incorrect. | 2021-05-07 18:40:10 We discovered the reason why this happens and it is resolved in the latest installer we have now released.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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