Support Board
Date/Time: Fri, 31 Oct 2025 18:31:31 +0000
Denali DAX datafeed outage
View Count: 638
| [2021-05-06 08:29:20] |
| User320644 - Posts: 3 |
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The last reported data was at 09:23, and it is currently 09:28 on FDAXM21-EUREX with no fresh data yet.
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| [2021-05-06 08:36:08] |
| User879969 - Posts: 12 |
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Yes, I'm having exact same issue nothing from 9.23 onwards
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| [2021-05-06 08:36:42] |
| Sierra_Chart Engineering - Posts: 21269 |
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We are aware of the problem, there apparently is an Internet connectivity issue, to our server in Frankfurt.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-05-06 08:37:48] |
| ahlive - Posts: 1 |
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Denali Eurex no working @ 9:37 UK time
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| [2021-05-06 09:30:05] |
| Sierra_Chart Engineering - Posts: 21269 |
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Refer to: Resolved: Denali EUREX Data Feed Interruption (ISP issue) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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