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Date/Time: Wed, 24 Apr 2024 20:15:32 +0000

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Some charts are not showing live data - SC Data feed

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[2021-05-05 14:11:46] #1 [Go To First Post]
User627546 - Posts: 2
Using SC data - All my charts are live but not my SPY chart, If I hit delete/download data then I get the latest 1 minute candles but the chart isn't moving at all. I do not see the [m] signifier on SPY like I see on the other charts. How do i fix this?

[2021-05-05 14:43:41] #2 [Go To First Post]
John - SC Support - Posts: 31087
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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