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Date/Time: Sat, 15 May 2021 12:17:25 +0000



Denali feed not working

[2021-05-04 19:57:46]
User475342 - Posts: 6 | Ending Date: 2021-08-11
I have not had any new data since close on Friday. the charts have not updated to Denali symbols. They seem to be stuck on DTN.
[2021-05-04 20:31:33]
John - SC Support - Posts: 7818 | Ending Date: 2022-04-04
Follow the instructions here to clear the Message Log:
https://www.sierrachart.com/index.php?page=doc/MessageLog.html#Clearing

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

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